Welcome to Moapa Valley Telephone

Moapa Valley Telephone offers the latest calling features and services available in the telecommunications industry. You will be charged an additional monthly rate for each feature added to your service. For more information on the monthly rates for each of the following features, click here or call our business office at 397-2601.

Touch-Tone Service: Provides pushbutton dialing for use with calling features and automated telephone services.

It's Perfect for: Accessing automated services at the convenience of a button.

How To Use: Service is automatic when registered for the service and calling from a Touch-Tone phone.

Call Waiting: Alerts you to an incoming call while you're on the phone. A subscriber favorite!

It's Perfect for: Ensuring you get all of your calls even if you have a talkative teen.

How To Use:

1. Depress the switch-hook for about a second to place the first call on hold. You will automatically be connected to your second call.
2. Depress the switch-hook again to return to the first call.

Cancel Call Waiting: Disables Call Waiting. Included with Call Waiting at no additional charge. Great for people with on-line services!

It's Perfect for: Allowing an important call to proceed without interruption.

How To Use:

1. Before making your call, dial *70. Listen for a special dial tone.
2. Dial the number you wish to call. When the call is over Call Waiting will be reactivated.

Call Forwarding: Directs incoming calls to another number. Great for those on the go!

It's Perfect for: Receiving a call when you're at another location.

How To Use:

1. Lift the receiver and dial *72 and wait four seconds.
2. When you hear the special dial tone, dial the number to which your calls will be forwarded.
3. When someone answers at the forwarded number, Call Forwarding is activated. (If there is no answer or the line is busy, hang-up and repeat the above steps. If you do this within two minutes, you'll hear two short tones Indicating that Call Forwarding has been activated.)

Once Call Forwarding has been activated, the phone will make one short ring each time
a call is forwarded. However, you can still make outgoing calls as usual, if you forward calls to
a long-distance number, you (not the caller) will be billed the appropriate long-distance charges.

To discontinue Call Forwarding dial *73 and wait four seconds. When you hear the confirmation tone, Call Forwarding has been discontinued.

Selective Call Forwarding: Allows you to program numbers from which you would like to have calls forwarded to another number.

It's Perfect for: Staying accessible to wanted calls, even when at another line.

How To Use:

1. Lift the receiver and dial *63 from a touch-tone phone.
2. Listen for an announcement telling you whether the feature is currently on or off.
The recorded voice will then tell you how many (if any) numbers are currently
stored on your forwarding list.
3. Follow the voice instructions and dial 3 to turn the feature on or off.
4. To add the last caller to your list, dial #01#.
5. To hear the phone numbers on your list, dial 1.
6. To add a number to your list, dial #, and follow the instructions you hear
7. To remove a number from your list, dial *.
8. Hang up when finished.

Call Forward Busy: Call Forward Busy automatically transfers calls to a specified number if your line is busy

To use Call Forward Busy:

1. Dial *90 followed by the telephone number you would like calls forwarded to. When the line is answered, the feature is activated.
2. To cancel Call Forward Busy, dial *91, listen for 3 beeps, and hang up.

Call Forward No Answer: Call Forward No Answer automatically transfers calls to a specified number if you do not answer within a specified number of rings (2 to 8).

To use Call Forward No Answer:

1. Dial *92 followed by the number of rings (2 to 8) followed by the telephone number you would like the calls forwarded to.
2. To cancel Call Forward No Answer, dial *93, listen for 3 beeps, and hang up.

Call Forward Remote Access: Call Forward Remote Access allows you to activate, deactivate, or change your call forwarding features from any touch-tone telephone, anywhere in the world. For more information, call 397-2601.

Distinctive Ringing/Call Waiting: Allows you to designate numbers that will automatically be identified by a distinctive ring or call-waiting tone.

It's Perfect for: Letting important calls through when on the other line.

How To Use:

1. Lift the receiver and dial *61 from a touch-tone phone.
2. Listen for an announcement telling you whether the feature is currently on or off, and how many (if any) numbers are currently stored on your Distinctive Ringing list.
3. Follow the voice instructions and dial 3 to turn the feature on or off.
4. To add the last caller to your list, dial #01#.
5. To hear the phone numbers on your list, dial 1.
6. To add a number to your list, dial # and follow the voice instructions you hear.
7. To remove a number from your list, dial*.
8. Hang up when finished.

Three-Way Calling: Adds a third person to a telephone conversation

It's Perfect for: Planning events and conference calling.

How To Use:

1. Place current call on hold by depressing the switch-hook for about a second.
2. When you hear a special dial tone, dial the third person.
3. When the third party answers, you may talk privately before completing the three-way connection.
4. With the third party on the line, depress the switch-hook for about a second to get back to the first caller. If for some reason the call to the third party is not completed, depress the switchhook once to get back to the party on hold.

To disconnect the third party, simply depress the switch-hook again for about a second. You will have only the original party on the line.

To disconnect the call completely, simply hang up. If either of the two parties hangs up, you can talk to the one remaining.

To transfer the call, simply hang up and the other parties will be connected.

Speed Calling: Stores up to 30 phone numbers for one- or two-digit dialing

It's Perfect for: Maintaining a "frequently called numbers" list.

How To Use:

1. To establish your Speed Calling list, lift the receiver and dial 75#.
2. When you hear the special dial tone, dial the two-digit code (20-49) that you want to assign to a specific telephone number.
3. Dial the telephone number. For long-distance entries, dial "1" and the area code before the number. Two short tones confirm that the code has been programmed.

To use Speed Calling, lift the receiver and simply dial the two-digit access code for
the number you wish to call and press #.

1. To change your list, lift the receiver and dial 75#.
2. When you hear the special dial tone, dial the two digit access code of the number you would like to change.
3. When you hear the cancellation tone and dial tone returns, follow the above steps to add a number to your list.

Call Trace: Traces calls for law enforcement authorities.

It's Perfect for: Stopping prank calls.

How To Use: After a nuisance call, press *57 (1157 on rotary phones) and listen for a confirmation that the call has been traced, The number will be held at the MVTC business office. Upon your request, we will release the number to the proper authorities.

Selective Call Rejection: Allows you to program numbers from which you do not
want to receive calls.

It's Perfect for: Shutting out annoying callers.

How To Use:

1. To access the menu, press *60. An announcement will notify you whether the feature Is on or off.
2. Press 3 to activate or deactivate the feature.

To block the last number to call you, press #, Dial 01 and press # again.

To block a specific number, press #. Dial the number you wish to block and press # again. Calls from that number will be routed to a call rejection message.
To remove a number from your list, dial #. Dial the number you wish to receive calls from and press # again.

Selective Call Acceptance: Allows you to program numbers from which you would like to receive calls. It will accept those calls and reject all others.

It's Perfect for: Screening out everyone you don't want to talk to and
connecting you with everyone you do.

How To Use: You can establish a list of up to twelve (12) telephone numbers.

1.Lift the receiver
2. Dial *62 from a touch-tone phone
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are currently stored on your acceptance list.
4. Follow the voice Instructions and dial 3 to turn the feature on or off.
5. To add the last caller to your list: Dial #01#
6. To hear the phone numbers on your list: Dial 1.
7. To add a number to your list, Dial #, and follow the voice Instructions you hear.
8. To remove a number from you list: Dial*
9. Hang up when finished.

Caller ID & NAME: Shows you the name and number of who is calling before you answer the phone.
A subscriber favorite!

It's Perfect for: Screening your calls.

How To Use: On a Caller ID display device or a Caller ID equipped telephone, the number of the incoming call is displayed between the first and second ring.

Caller ID Block: Blocks your number from appearing on Caller ID display devices.

It's Perfect for: Maintaining your privacy.

How To Use: Press *67 (1167 on rotary phones) prior to dialing the number.

This is a free service from Moapa Valley Telephone.

Repeat Dial: Saves you the hassle of dialing a busy number over and over again

It's Perfect for: Anyone who wants the convenience of automatic re-dialing.

How to Use: If the number you're calling is busy dial *66, and the number will be dialed automatically for the next 30 minutes or until your call goes through. You will be notified by a distinctive ring when the call is connected. Simply pick up your receiver and wait for the other party to answer the call.

Automatic Recall: Don't miss anymore calls.

It's Perfect for: Those who can't reach their phone before the calling party hangs-up

How to use: Press *69. A recording lets you know the number of the last call and asks you to press 1 to complete the call.

Ring Recognition: Assigns two telephone numbers to the same line and gives a different ring pattern for each number.

It's Perfect for: Distinguishing your calls from your teen's, personal calls from business calls, or phone calls from fax calls.

How To Use: Activation is automatic. The main line will ring normally while the Ring Recognition number will have two short rings.

Toll Restriction: Keeps long-distance calls from being made from your line.

It's Perfect for: Helping you control your long-distance budget.

For activation, call the business office at (702) 397-2601.

Anonymous Call Rejection: Anonymous Call Rejection lets you block any incoming calls from parties who have blocked their telephone numbers from being sent to you for display on your Caller ID telephone or adjunct device. When this feature is on, calling parties are redirected to an announcement that states "We're Sorry, your current privacy status does not allow completion of this call, please hang up, change your privacy status, and try your call again."

To use Anonymous Call Rejection:

1. Lift the receiver
2. Dial *77. You will hear an announcement that states: "Your Anonymous Call Rejection Service is now on."
3. To cancel, dial *87
You will hear an announcement that states: "Your Anonymous Call Rejection Service is now off."

Voice Mail: Voice Mail Stores incoming messages for easy retrieval without additional equipment and from anywhere In the worldwide calling area. Specialty Voice Mailboxes (tree, answer only, remote notification upon receipt of message) are available. For more information, call 702-397-2601.

To activate Voice Mail:

1. "Login" to your mailbox for the first time by dialing the access code XXX-5500 (XXX equals 394 if your telephone number begins with 394, 397 if your telephone number begins with 397, etc.) and then enter the passcode "1-2-3-4." The Voice Mail User Tutorial will automatically be activated. The tutorial will "talk you through" your first Voice Mail , including setting up your mailbox with a personalized name and pass code (a four to 10 digit number) that will replace the "1-2-3-4" code.
2. To complete the setup, it is necessary to Call Forward your telephone number to the access number. (This feature is part of Voice Mall. Follow the instructions for Call Forward No Answer and/or Call Forward Busy).
3. Until you cancel the Call Forwarding, your telephone will be answered by Voice Mail when you do not answer within the specified number of rings, or when your phone is busy. When you have a message in your Voice Mail, your telephone will have a" stutter" dial tone when you lift the receiver.

To retrieve the message:

1. Login to your mailbox by calling XXX-5500 (XXX equals 394 if your telephone number begins with 394, 397 if your telephone number begins with 397, etc.).
2. Enter your pass code and then follow the instructions.

To retrieve your messages when you are away from your telephone:

1. Login to your mailbox by calling XXX-5500 (XXX equals 394 if your telephone number begins with 394, 397 if your telephone number begins with 397, etc.).
2. Dial your telephone number.
3. When your Voice Mail message begins, dial * and enter your pass code.

Call Blocking: Permits a caller to choose on a per call basis (before every call) when they want to block their telephone number from being displayed or announced to the called party. This feature is automatically available at no monthly charge.

To activate:

1. Pick up the receiver and at the dial tone, dial * 67 for Touch Tone service or 1167 from a rotary phone.
2. Wait for second dial tone.
3. Dial the desired telephone number. Your telephone number will not be displayed or announced to the called party
4. When the call is completed and you hang up, your line will revert to its normal status. Your number will be displayed or announced on future calls unless Call Blocking is activated prior to making another call.
5. To permanently block your calls, call our business office at 702-397-2601.

MVT LONG DISTANCE: Call Moapa Valley Telephone at 397-2601 or click here for details.